Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Reading – using data to focus and set a new skills direction

The key learning from the Reading work has been the power and potential of locally relevant data (as opposed to broad UK data) to create a shared understanding of the challenge and stimulate joint action.

View allEmployment and skills articles

Reading's Low Carbon Leisure Programme

Reading Borough Council is investing in modern, regionally-significant leisure facilities to improve health and wellbeing whilst ensuring alignment with its ambitious climate commitments.

Recovery from Covid-19 in South Kesteven

In lockdown, when Arts Centres in Stamford, Grantham and Bourne had to suddenly close their doors, it meant that many self-employed artists and performers lost their bookings/work and so were no longer able to generate an income.

View allCulture articles

Recruitment and retention of children’s social workers in North Yorkshire

With budgets squeezed and stability in the workforce recognised as contributing to improved services and better outcomes for children, North Yorkshire County Council has concentrated on developing a strong, permanent workforce capable of delivering the best results for children.

View allChildren and young people articles

Recycling in Southampton

Southampton City Council needed to improve the quality and quantity of recycling as residents were putting the wrong items in their recycling bins.

View all Demand management articles

Redbridge Council: Using the Standards as part of a re-structure process and HR processes

The public health team at Redbridge Council used the Standards as part of their re-structure process and in managing staff performance. The team also have plans to embed the Standards across the council more widely.

View allWorkforce articles
View all Workforce articles

Redesigning council tax notices

Wigan Metropolitan Borough Council increased early payments for council tax received by 10 per cent when it redesigned its reminder notices.

View all Demand management articles

Redesigning customer-facing services for more efficiency

North Somerset looked at how services could be made more efficient while also improving customer satisfaction and safeguarding services.

View all Design in the public sector articles

Redesigning preventative services for childhood obesity

South Norfolk District Council was part of the East of England Design in the Public Sector programme focusing on redesigning preventative services for childhood obesity.

View all Design in the public sector articles

Redesigning services to tackle antisocial behaviour

Analysis by Suffolk County Council's Committee Safety Partnership identified 80 families at the root of antisocial behaviour problems, placing high demand on the council.

View all Demand management articles