Innovation in local government is about improving the lives of the people in our
communities. Browse through our case studies to see the many innovative programmes councils are involved
in.
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Doncaster participated in the Housing Adviser’s Programme (HAP) in order to seek advice and obtain support for financial innovation in relation to the production of an equity-based product(s).
Co-operative and community-led housing is a way for local people to play a leading and lasting role in solving housing problems, creating genuinely affordable homes and strong communities in ways that are difficult to achieve through the mainstream housing market.
The LGA supported project was aimed at supporting the implementation of the Future of Essex Vision priority to prevent and tackle homelessness across the county.
Warrington Borough Council commissioned several organisations to provide accommodation-based and floating support to people who are homeless or threatened with homelessness.
Eastleigh Borough Council sought research to help shape the approach and devise policy that will create mixed and balanced communities and ensure that different housing needs in the borough are addressed.
Lichfield District Council faced significant financial and services challenges and decided to address these through the creation of an innovative transformation programme with a commercial core. Using a variety of specialist advisors, the programme introduced a range of solutions to; increase income, optimise investment, innovate to reduce costs and improve the customer experience. This case study forms part of our productivity experts resource.
View all Efficiency and income generation articles
A project to drive online take-up of e-forms through MyAccount in two service areas; council tax and waste management. This project focussing on customer engagement, marketing and behaviour change to use existing systems.
A project to put in place a new online service for revenues and benefits customers. Functions will include allowing customers to apply for single person council tax discount, housing benefits and notifying the council of a change in circumstances
A project to introduce, promote and expand an online portal for businesses, residents and landlords to view at a variety of revenues and benefits information.
A project which commenced over three years ago with initial support from the LGA’s Productivity Experts Programme and phase one will launch in June 2019.
View all Efficiency and income generation articles