Case studies

Consumer habits and retail trends are changing at an unprecedented rate, which poses a lot of challenges for town centres and high streets across the country. Despite these challenges councils across the country are eager to regenerate them and make them thriving community and economic hubs.

Partners East Dorset and Christchurch Councils identified licensing as an area of high demand and volume, with the majority of the process being handled offline. The current processes took up a considerable amount of customer time and effort, while officers were involved in re-keying data and reconciling payments. This case study forms part of our digital experts resource.

Poverty prevention and alleviation is a priority for East Devon District Council. The council set up a working panel in 2020 to lead the creation of a poverty strategy and action plan, and then to monitor progress against it. The strategy has five objectives – including to help people on low incomes build financial resilience and reduce indebtedness.

East Devon District Council’s vision for clean growth and the ambition to transition to net zero is driving forward new investment opportunities and enabling the economy to bounce back from the COVID-19 pandemic. Amidst the challenges of the pandemic, the council is looking to capitalise on opportunities to provide greener, healthier, more vibrant places to live, work and learn.

The Somerset Preschool Lifestyle Activity and Skills for self Help programme aims to develop family-focused early intervention and prevention strategies, emphasising the importance of mental wellbeing alongside physical health.

Cheshire West and Chester Council's integrated Early Support model aims to identify those in need of support, reducing demand on acute services.

Blackpool's Getting it Right Framework aims to address domestic violence and abuse against women in the area.

Peopletoo carried out an evaluation of Bristol City Council's targeted Early Help and commissioned services to assess the current model and offer an independent assessment of its effectiveness and value for money, while also considering further opportunities to provide a more joined up and cost effective approach. This case study forms part of our productivity experts resource.

Solihull Metropolitan Council aims to help families at the earliest point, improving children and young people's life chances and reducing crisis services demand.

A new Early Help Family Group Conference (EH FGC) service is now being offered to families where there are developing issues or concerns. The service is at the heart of Sutton’s restorative approach and forms part of Sutton’s early help offer.