Case studies

Stroud District Council has fundamentally shifted its approach to community engagement. Having learned during COVID-19 that some communities were stepping into frontline service delivery without the necessary skills; the council focused on building capability within communities.

This project aimed to develop a system where potholes could be reported by residents. The technology will allow the pothole to be located using mapping technology and allow the customer to track progress in fixing the defect. This forms part of our Digital Channel Shift Programme.

Lancashire Constabulary and the Police and Crime Commissioner are leading a programme that puts focus on early intervention.

Luton Borough Council's ‘Flying Start' strategy aims to improve outcomes for children, from pregnancy to age five.

First Art has delivered over 200 events in former Derbyshire and Nottinghamshire coalfield areas, delivering social and economic benefits in areas where arts engagement is historically very low. This case study forms part of the Value of culture - regeneration section of our online Culture Hub.

The COVID-19 pandemic has had a substantial impact on the parks service at Watford Borough Council.

The COVID-19 pandemic has had a wide-ranging impact on the parks service at Walsall.

The COVID-19 pandemic has had a significant impact on the parks service at Rugby Borough Council.

The COVID-19 pandemic has had an extensive impact on the parks service at Plymouth City Council.

The COVID-19 pandemic has had a major impact on the parks service at Nottingham City Council.