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Applying behavioural change techniques to the COVID-19 and climate emergency responses - overview

The LGA webinar, Applying behavioural change techniques to the COVID-19 and climate emergency responses, looked at how we can use behavioural change techniques in council services to work with communities and change their behaviour.


This overview of the webinar provides a summary of what each speaker presented on, followed by the conclusions and next steps moving forward.

Over 378 people attended the webinar with four speakers presenting their thoughts and reflections on the impact of the pandemic and how behaviour change has been used to ensure adherence to COVID-19 restrictions and council climate change strategies. The session was chaired by Councillor Peter Fleming, Chair of the LGA’s Improvement and Innovation Board and Leader of Sevenoaks District Council.

Councillor Fleming reflected at the start of the session around how timely this webinar is with the announcement of the government’s COVID-19 exit roadmap. The continued adherence to COVID-19 rules and exploring how behaviour change can help has been critical to help communities deal with the pandemic.

The objectives of the session were to learn about tools and techniques for delegates to take back to their councils. How do we scale up behavioural science and ensure that we use it in more services across the council?

Download the presentations from this webinar.

This webinar took place on 23 February 2021.