Digital Resources

Several resources which may help your work on digital.

Logos of LGA, MHCLG, TechUK, Soticm, Solace, Good Things Foundation, ADEPT and iNetwork

Networking and wider learning opportunities

ADEPT
*Training opportunities available
 
ADEPT members manage some of the most pressing issues facing the UK today.
 
Our remit includes:
  • sustainable growth
  • infrastructure including local highways and digital connectivity
  • planning & housing
  • environment including waste, flood & water management, energy, natural capital, climate change
The group provides insight into the above through events, briefing notes, newsletters and partnership working.
 
Barclays Transform

Digital Eagles Partnership

The programme builds on Barclays own experience of increasing the digital savviness of a global workforce.

This tailored programme aims to support organisations with the cultural and digital up-skilling of their colleagues in order to address the challenges and opportunities faced by society..

The partnership is for local authorities and organisations, to support the council workforce as a whole with digital/cultural up-skilling, and using those skills to help wider colleagues and residents.

Digital Wings

Our courses are designed to empower and support you to thrive in an ever changing world.

Digital Catapult

Internet of Things programme:

  • A proof of concept competition to match IoT solutions from UK startups with council challenges. 
  • £35k cost to council to develop prototype w/ DC technical support
  • Solutions must utilise innovative technology and IoT.
  • Worked with 15 councils so far. 

How local authorities can use IoT & digital technologies to tackle COVID-19 and spur recovery webinar recording

GLA

Connected London Programme

Digital Access for All - Covid-19 has shown many Londoners are still unable to benefit from the opportunities the internet provides. Those lacking digital connectivity or access to a suitable device, could not use online services, learn or productively work from home during lockdown.

 
Good Things Foundation

*Training opportunities available

Dot Devices Now

With the support of partners the organisation quickly mobilised an emergency response to covid called DevicesDotNow to get the most vulnerable, including those who were shielding, online during the crisis. Devices are available for organisations to use in digital inclusion initiatives.

Learn My Way

Learn My Way is a website of free online courses, built by Good Things Foundation to help people develop their digital skills.

Make it Click

Make It Click features free courses, tools and templates that people can trust. It allows people to take further steps on their digital inclusion journey - to learn new apps, improve the skills they already have and take a positive step forward in their work. 

iNetwork

*Training opportunities available

An organisation aimed to help local public service organisations to “collaborate to innovate” and thereby provide effective support for their users, patients and communities.

Events: roundtables & conferences

iN The Loop Webcasts reflecting on C19 & the public sector

Newsletters & bulletins

Covid-19 Support Hub

NW WARP service

iStandUK (support for Data standards)

Public Sector Innovation Awards

SOCITM

*Training opportunities available

 

Socitm is the professional network for digital leaders in the transformation of local, regional and national public services.

Socitm also has the Better Connected resources, which give information about the accessibility and usability of each council website.

Resource hub: Comprehensive resources on digital policy themes, including digital ethics; leadership, diversity and skills; healthy and well communities; service design and transformation; and modernising ICT service delivery.

Inform: Research reports and briefings, delivering a range of strategic and practical insights into digital service delivery.

Lead: Leadership programmes, developing talent to drive transformation of public service delivery.

Share: Peer networking events, national and regional conferences and regional meetings.

Improve: Evidence-led service which helps public service organisations improve their digital services.

Advise: Digital and ICT advisory services for the public sector.

Funding opportunities

GDS

Digital Marketplace

An online service for public sector organisations to find people and technology for digital projects.

Suppliers must apply to sell services. Any public sector organisation, including agencies and arm’s length bodies, can buy using the Digital Marketplace.

GDS Service Toolkit

Comprehensive guides to design and build government services. Including standards, .gov services and design principles.

GovTech Catalyst

A £20m fund to help solve public sector problems (‘challenges’) using innovative digital technology.

To be selected for funding, the public sector team must describe a current public sector service or policy delivery problem which:

  • has no current solution
  • needs an innovative digital solution
  • will bring better public services or reduce costs
  • they must also be willing to buy the digital solution at the end of the process.

 

The GDS has produced guidance and resources that may help your work on digital. Some of these resources are listed below:

Design principles Digital service standards User needs and research A guide to agile Service manual GDS Academy – some courses are open to local government officers.

MHCLG

Local Digital Fund

Over £2.5m funding delivered to 100 councils through 5 rounds of funding.

MHCLG are looking to launch rounds of the fund for existing alphas and discoveries with a fourth open round launched for projects dealing with covid-19.

Rounds will subsequently be run every 4 to 5 months.

Apolitical

Free online email-based boot camp about best practices for working remotely in Local Government. Receiving insights about how to develop  remote working skills, tailored specifically for the challenges facing public servants in Local Government.

Newsletter

The collaboration unit publish a monthly newsletters to share what the unit has been working on and also to promote important opportunities in the sector. 

 

Local Digital Declaration

MHCLG is leading on the local digital declaration which sets out a collective ambition for local public services in the internet age, and the commitments to realising it, of a number of organisations signed up to the declaration.

LGA Digital

*Training opportunities available

Digital Funded Programmes and Case Studies

An offer of grant funding with bespoke project management support for the delivery of a digital project (channel shift, transformation, housing, inclusion and connectivity).

There are over 200 case studies on the LGA website for councils to access.

LGDC

A quarterly roundtable group of senior officers with a digital portfolio that meet to offer insights and support on emerging topics in the sector

Cllr Introduction to: Digital 

Cllr training sessions to explore emerging areas of digital innovation.

LGA briefing notes

These mini reports were created to draw together the key learning from the councils that have participated in the different LGA funded digital projects. They are designed to be easy to pick up and draw out the key learning based on real-life scenarios officers working on digital projects in these councils have experienced and their subsequent reflections on these topics. They provide practical help including a list of top tips that can be used as checklists to support officers work on digital projects. This ranges from working more effectively with stakeholders and suppliers as well as, why adopting an agile approach and applying user research can result in the development of a product or service, that better addresses the user needs.

Events providers

GDS academy
Offer open to councils signed up to the Local Digital Declaration.

Courses:

  • Agile for Teams (for 10-15 Officers over three days)
  • Local Leaders Digital Accelerator (for Members and Officers over a two day residential course)
  • Intro to User Centred Design (for Officers over 1 working day)

Working Level Courses (Available to Officers that have attended previous GDS courses all three days long):

  • Delivery Manager   
  • Product Manager
  • Business Analyst
  • User Researcher
Solace

Roundtables

  • A roundtable discussion with CEOs to look into how the future of technology is going to impact on the sector.

Weekly publications 

  • Solace publish a weekly newsletter to all CEO members to highlight important topics for the sector.
Spokesperson
 
  • The three digital spokespeople attend events to promote digital in local government. 
TechUK

*Training opportunities available

Events

They offer interesting and free events for the public sector casting light on digital and technical innovations in the local government sphere.

Art of the possible workshops:

  • There are in-depth technical workshops for operational officers that need help with day to day aspects of running a digital projects.
  • Whether you are looking to engage suppliers early as part of your procurement or looking to validate an idea or digital strategy, techUK can convene the breadth of industry for a pre-procurement session or host a challenge led workshop to co-design solution together with suppliers whilst better understanding what innovations are out there to help solve a problem.

Insights:

  • Articles, blogs and reports are regularly published that cover relevant and noteworthy information for the Local Gov Tech area of the sector.

Tech and Innovation Repository:

  • Repository of local gov covid-19 tech & innovation repository curating case studies on how councils have utilised digital to respond to the challenges over lockdown.
Think Digital Partners

Main website for relevant news.

Digital ID Directory.

Events:

Digital ID conference.

Cyber conference.

    Sector Analysis

    The LGA worked with a number of sector representative bodies including, Solace, Socitm, the LGDC, and the Local CIO Council, as well as councils on sector analysis that resulted in production of a set of linked reports.

    The following papers set out a high-level case for investing in a coordinated and comprehensive programme of support. This will enable local government to maximise the customer benefits and cost savings that can be generated from exploiting the potential of modern digital tools, technologies and approaches in local public services.

    Delivering better local online transactional services

    Discusses how councils can use digital tools and techniques and exploit digital platforms to improve their online transactional services, so that citizens and businesses can find information or complete their dealings with their local authority in ways that are convenient to them and also save public money.

    Delivering better local online transactional services (pdf)

    Transforming local services through digital

    Explores how councils can use ‘digital', building on existing exemplars, to support the transformational place-based approaches to delivering outcomes that councils are seeking to implement in their localities in collaboration with local partners – including citizens themselves.

    Transforming local services through digital (pdf)

    Developing local digital leadership skills and capacity

    Looks at the necessary leadership skills and capacity to understand and apply digital approaches successfully in local public services can be developed across local government at all levels including members, senior officers and staff.

    Developing local digital leadership skills and capacity (pdf)

    Overview report

    The LGA carried out a review of the work that councils had already done to develop and implement different tools and solutions to improve access to services, this consists of a report and case studies

    Transforming public services, using technology and digital tools and approaches (pdf)

    This is an overview report setting out how the sector has exploited technology and digital tools and solutions deliver services that are better targeted and more efficient. It was commissioned by the LGA and has a series of associated case studies.

    This report demonstrates not only that there is significant technological innovation in local government, but also that it is being applied with real skill and thoughtfulness. Councils have learned lessons from technology projects in the past, and are increasingly using agile and flexible project management approaches to implementation, belying the myth that the public sector cannot effectively implement change supported by information technology.

    There are over 50 examples highlighted in this report showing over £41 million of direct savings. There is also a set of 13 associated case studies in our database and a number of videos related to the report.