Information and guidance related to critical and non-critical workers, employee safety and wellbeing, and more.
LGA guidance and support
COVID-19: employment law FAQs (further details on the NHS and Social Care Life Assurance Scheme and what it means for councils, is now available)
We have partnered with Solace to create a programme coaching and mentoring those in response to the COVID-19 pandemic, specifically aimed at Chief Executives, Directors, and professional leads.
To read the latest Workforce circulars and guidance visit:
Helplines for social care staff
- Samaritans helpline
Samaritans have introduced a confidential emotional support line for social care staff that is free to access from 7.00am-11.00pm, seven days a week. You can speak to a trained Samaritans volunteer who can help with confidential listening and signposting to specific support you might find helpful. Call 0300 131 7000.
- Bereavement & Trauma Line
There is a team of fully qualified and trained professionals ready to help you at the Bereavement & Trauma Line. This assistance is available from anywhere in the country and is provided by Hospice UK. Specialist counsellors and support workers are available to support all adult social care staff:
- who have experienced a bereavement
- whose wellbeing has been affected by witnessing traumatic deaths as part of their work
- to discuss any other anxiety or emotional issues they are experiencing as a result of the coronavirus epidemic.
All calls will be treated in the strictest of confidence and this will be explained to you when you call. This service is open to you and all adult social care staff and is available, seven days a week, between 8am and 8pm. You do not need a referral. Call 0300 303 4434.
Official Government information
Department of Health and Social Care (DHSC) have launched a new app for the adult social care workforce
The Department for Work and Pensions (DWP) hosts support for employers
Other useful information
Mind – coronavirus and your mental wellbeing, including guidance on working from home.