Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 21 results

Yorkshire Ambulance and Humberside Fire and Rescue services partnership provides dedicated vehicle for falls

Firefighters in Humberside are providing the first response to reports of falls in the home in a pilot that is helping to reinvent the role of the fire service.

Wigan Council using firefighters to be ‘health champions’

Firefighters in Wigan have become ‘health champions’ in their local community. Thanks to specialist training they are able to use their contact with residents to promote healthy messages, give advice and signpost people to help. In total, they work with 20 different agencies.

West Midlands Fire and Rescue Service reaching out to the most vulnerable

West Midlands has made working with the most vulnerable people a key priority. The service’s 1,322 fire officers have been given public health training to support the people they come into contact with.

Surrey firefighters deliver life-saving treatment at Red One emergencies

Firefighters are delivering life-saving treatment at certain Red One emergencies in a collaboration which is transforming the way services are delivered to residents in Surrey and Sussex.

Staffordshire Fire and Rescue Service working with others to save lives

Following the death of an elderly resident, Staffordshire Fire and Rescue Service started working more closely with services that work with older and vulnerable people.

Norfolk and Suffolk Fire and Rescue Services tackling child obesity

Fire crews in Norfolk and Suffolk are working in partnership with local NHS teams to help overweight teenagers become more active.

Merseyside Fire and Rescue Service getting people active

Firefighters in Merseyside are tackling social and health inequalities in the community by educating people about the benefits of fitness, healthy eating and living a healthy lifestyle.

Merseyside Fire and Rescue Service dogs help Mersey Police find missing people

When a report of a vulnerable missing person came through to police in Liverpool recently, they turned to Merseyside Fire and Rescue Service (MFRS) to help them in their search.

Kent Fire and Rescue Service: helping support people with dementia

Over half of all fire deaths and injury in the home happen to people aged over 60, according to the Chief Fire Officers Association. Recent research has also shown that impairment and disability increase the risk of injury or death from fire.

Kent Fire and Rescue Service: helping support people with dementia

Over half of all fire deaths and injury in the home happen to people aged over 60, according to the Chief Fire Officers Association. Recent research has also shown that impairment and disability increase the risk of injury or death from fire.