Case studies

Devon County Council recognised the need to develop and expand its wellbeing offer in response to the pandemic. They wanted to establish a sustainable model for staff wellbeing, that would support staff to be happy and effective in their role, whilst also supporting our overall recruitment and retention of the workforce.

Banbury Heights Nursing Home has been recruiting overseas nurses since 2003. We spoke to Charles Taylor from Banbury Heights about his experience of overseas recruitment. In 2021 recruitment expanded to include senior carers and since then Banbury Heights have sponsored 18 senior carers over three sites. With 150 employees this represents 12 per cent of the workforce.

The end to end process from applying for a sponsor licence to securing a person in post, in the UK took a long time. The process was started in July and the recruits didn’t arrive until January so it’s important to forward plan and allow time for overseas recruitment to happen.

BMB is a family-run recruitment agency listed in the DHSC code of practice.

Ronan Carolan set up HealthConex, which specialises in recruiting nurses and care staff to the UK and Ireland, and, having seen a wide variety of practice within the industry, he was driven by a desire to recruit ethically and see candidates as clients, not commodities.

The Fylde Coast Health and Social Care Career Academy is a result of the partnership between local care providers, Blackpool and The Fylde College, Blackpool Teaching Hospital NHS Foundation Trust and Blackpool Council.

Leeds City Council has a clear focus on the social care workforce, its aim is to support the social care workforce to have the best skills, founded upon high quality research and evidence that improves the health and wellbeing of the people of Leeds. In order to deliver an effective, skilled social care workforce in Leeds, the DASS has invested in the organisational and workforce development team to deliver a range of services.

Borders College is a further education institution in the Scottish Borders, Scotland. It offers a wide range of courses, from an introductory level through to advanced courses at Higher National level. It also provides a large number of industry-based training courses for businesses throughout Scotland.  

Safe Soulmates is a friendship organisation for adults who have additional needs including autistic adults and adults with a learning disability.  It runs social events and can support individuals to form romantic relationships if there is a mutual connection. This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people.

This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people. This co-produced report was commissioned from the Building the Right Support (BTRS) Advisory Group, as part of the wider action plan developed by the Building the Right Support Delivery Board. It has been supported by Partners in Care and Health.