Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Developing an online portal to support two-way information sharing between providers and the council

Havering Council has developed an online portal to support two-way information sharing between providers and the council.

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Gold Line, Bradford

The Gold Line is a dedicated 24/7 telephone service for people who may be in their last year of life and their families and aims to support them to receive the right care, in the right place at the right time. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

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Developing an information sharing platform to help people stay in their home

The social care technology company Konnektis and Bradford Metropolitan District Council have developed an information sharing platform which aims to help people to stay in their home. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

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Voluntary and community sector support, Bradford

Health and care leaders worked with the voluntary and community sector by investing £20,000 to support the sector to build its information sharing capability to achieve compliance and facilitate further information sharing and social prescribing. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

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City Data Review, Leeds

To test progress towards shared ambitions and the effectiveness of the Health and Wellbing Board (HWB), the Board conducted a comprehensive and well-evidenced review process based on information sharing. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

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Information About Me (IAM) Co-design, Essex

The IAM form, a patient held record that can be changed, added to and enhanced as needs change, is an opportunity for patients to consider their own strengths, resources as well as their health and social care needs. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

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The power of Homesharing

82-year-old Oxfordshire-based Jennifer Baird was diagnosed with dementia after a stroke. She became confused and struggled with practical tasks. A sharer, Judith O’Boyle, was found through Share & Care Homeshare, and she lived with Jennifer for 12 months.

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North East Lincolnshire and the provision of homecare

See how a 12 week home care discovery in North East Lincolnshire has helped staff and users reshape how this service could be delivered in future.

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NHS Digital and the social care information needs of older people

See how NHS Digital has worked with those who receive care, their carers as well as health and social care professionals to understand the social care information needs of older people. This case study forms part of our Design in Social Care Programme. This case study forms part of our Design in Social Care Programme.

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Snook and care organisation, Car Gomm

See how our partner Snook has helped care organisation Car Gomm take a design approach to improving services and developing the innovation capacity of staff. This case study forms part of our Design in Social Care Programme.

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