Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Darlington Council Learning Disability Services

Darlington is an example of a council that demonstrates good practice across all six domains of this outcomes and improvement framework and achieves excellent outcomes for people with a learning disability. It has also consistently realised significant efficiency savings.

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Delivering adult services differently - Royal Borough of Windsor and Maidenhead

The Royal Borough’s ambition, and challenge, is to continue to deliver effective and sustainable adult social care services, which meet residents’ needs, against a backdrop of diminishing financial resources.

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Developing an extra care housing resource pack, Greater Manchester Health & Social Care Partnership

Greater Manchester H&SC Partnership decided that a resource pack would be a useful resource to create to promote innovation, best practice and improve commissioners understanding of workable models of housing with care.

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Developing an information sharing platform to help people stay in their home

The social care technology company Konnektis and Bradford Metropolitan District Council have developed an information sharing platform which aims to help people to stay in their home. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

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Developing an online portal to support two-way information sharing between providers and the council

Havering Council has developed an online portal to support two-way information sharing between providers and the council.

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Devon County Council’s wellbeing plan for Adult Social Care

Devon County Council recognised the need to develop and expand its wellbeing offer in response to the pandemic. They wanted to establish a sustainable model for staff wellbeing, that would support staff to be happy and effective in their role, whilst also supporting our overall recruitment and retention of the workforce.

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Digital Discharge to Assess

The aims of the SCDIA Digital Discharge to Assess project were to develop a cloud-based case management system that did not depend on a single IT partner or supplier; allow users (with appropriate permissions) to capture, update, track, and report on data about a person’s journey through the Discharge to Assess process; create a ‘single version of the truth’, with a raft of associated patient benefits and service efficiencies.

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Dorset County Council: using technology to deliver behaviour change at scale

A high priority for public health on transferring to local government in Dorset and even more so since the advent of STPs has been to make health improvement provision more consistent and equitable across the county and to join up support for different lifestyle risks. It was also a priority to draw on proven theories of behaviour change and to monitor outcomes. LiveWell Dorset is an integrated single service delivered by one contractor to support change across a range of risks and behaviours. 

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East Surrey care homes multi-disciplinary project

In 2014 East Surrey clinical commissioning group (CCG) embarked on a project to improve the medical care of residents of nursing and residential homes (care homes). East Surrey CCG has a significant number of Care Homes with a total of 1,800 beds across the geography. This example of a local initiative forms part of our managing transfers of care resource.

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Family-led support: bespoke, family-run provision

Funded through Oxfordshire County Council via direct payments, this bespoke, family-run provision is for a young man who was neglected, restrained, over medicated, and abused as an inpatient in various assessment and treatment units (ATUs). This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people.

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