Case studies

Essex County Council has developed an interactive, engaging card game aiming to start challenging conversations about where the public sector could – or should – be investing.

A partnership of councils are jointly funding a responsive, independent, not-for-profit consultancy, Smarter Digital Services, to help them to achieve their digital ambitions.

Digital technology can provide huge advantages to businesses in town centres and other places if take-up and future opportunities can be properly understood. The Digital High Street Project aims to help place managers understand and improve the ways that local consumer-facing business are adopting digital technologies. 

This case study reviews the creation and contrasting evolution of town teams using the experiences of Pembrokeshire County Council’s innovative support programme in six towns. 

In 2017/18 North Kesteven District Council undertook a customer-led review of parking provision that resulted in a joined-up approach to managing parking quality, quantity and cost within Sleaford town centre.

Waveney District Council has supported the Southwold Coastal Community Team in developing an evidence-base to underpin its work revitalising the town centre.

Hatfield Renewal Partnership began its work to devise a long-term plan for the future renewal of Hatfield to 2030 and beyond. As a result consultation and engagement with key stakeholders, businesses, community groups and residents took place under the ‘Hatfield 2030+’ branding and the Hatfield 2030 website to better understand the town’s potential, its future challenges and to identify solutions.

In December 2017 Cornwall Council underwent a corporate peer challenge which called for the organisation to embark on a ‘digital revolution’ to transform service delivery to customers.

Allerdale Borough Council is a small borough council with big ambitions. What we do, we do well but we need to do it more effectively and at a lower cost.

Councils are leading the revival of our high streets and town centres. As leaders of place, they are offering a new wave of thinking around what the high street can offer to communities and delivering real local change.