Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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“Your Call”: Blackburn with Darwen Borough Council

“Your Call” is a partnership with residents which empowers both individuals and groups to volunteer and support the council to deliver vital services.

Efficiency and income generation

‘Out There’ international festival of street arts and circus, Great Yarmouth

An annual street arts and circus festival attracting more than 40,000 attendees to Great Yarmouth every September, supporting the visitor economy and creative sector development in the town. This case study forms part of the Value of culture - regeneration section of our online Culture Hub.

‘Mapping Suffolk’s Stories’ - highlighting the national and global relevance of Suffolk's collections

‘Mapping Suffolk’s Stories’ is a community engagement project helping people to explore their shared history through historic maps and records.

‘Explore York Libraries and Archives Mutual’ – an industrial and provident society with charitable status

Explore is a mutual organisation which runs library services on behalf of the City of York Council.

Efficiency and income generation

Zero carbon Manchester

In our webinar ‘Climate change: what next for local authorities?’, Manchester City Council set out the communications work it is undertaking to help make Manchester a zero carbon city by 2038.

Communications support

Youth Voice Post Boxes in East Suffolk Council

Youth Voice is a project taking place in East Suffolk, in the East of England. The initiative forms part of East Suffolk Council’s enabling communities strategy, and is run by the Communities Team.

Youth Offending Service Prevention - Staffordshire County Council

Staffordshire’s Youth Offending Service prevention project is focused on identifying those children and young people who face much poorer outcomes than their counterparts and intervening early with bespoke projects to help them thrive.

Youth Offending Service prevention

Staffordshire’s Youth Offending Service prevention project is focused on identifying those children and young people who face much poorer outcomes than their counterparts and intervening early with bespoke projects to help them thrive.

Young people's involvement in the Pan London Care Leavers Offer

The Pan London Care Leavers Offer forms part of the work by the Association of London Directors of Children’s Services (ALDCS) and is led by a strategic working group of policy makers from ALDCS, London Councils, Partnership for Young London (PYL) and The Greater London Authority.

Young Commissioners in Newcastle and Gateshead

A new programme enabled 14 Young Commissioners to be equal partners in leading service and culture change for children and young people’s mental health services in Newcastle and Gateshead.