Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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FGM safeguarding sessions - Ealing Council

The involvement of parents and staff as well as the children, makes these safeguarding lessons unique. This three-way approach gives schools the tools and knowledge to recognise if someone might be at risk or for the individual to realise when they are at risk.

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Mindful Sport – Young Minds Yoga - Bedford Borough Council

Young Minds Yoga is a weekly exercise session giving young people the chance to relax and discuss problems with professionals, plus help reduce the impact and severity of mental health problems. Their parents or carers can also stay and chat to children and adolescent mental health services (CAMHS) staff or each other providing peer-to-peer support.

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Up2U – reducing family violence - Portsmouth City Council

Up2U is a programme for people who use domestically abusive and unhealthy behaviours in their relationships. It seeks to reduce the incidents of domestic violence, prevent the cycle of abuse, and reduce the numbers of children in child protection services, edge of care or children in care.

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Eastbourne Borough Council and Lewes District Council – A new joint approach to regeneration and economic growth

Support from the Productivity Experts Programme was secured to assist with the design and delivery of a new joint approach to regeneration and economic growth for the recently established shared Regeneration service of Lewes District Council and Eastbourne Borough Council.

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North Lincolnshire Council - Reviewing Household & Trade Waste Collection

A comprehensive efficiency review of waste services in North Lincolnshire.

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The Digital High Street Project: Warwickshire

Digital technology can provide huge advantages to businesses in town centres and other places if take-up and future opportunities can be properly understood. The Digital High Street Project aims to help place managers understand and improve the ways that local consumer-facing business are adopting digital technologies. 

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Developing an online portal to support two-way information sharing between providers and the council

Havering Council has developed an online portal to support two-way information sharing between providers and the council.

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Rother District Council – using behavioural insights to reduce demand

Rother District Council (RDC) wished to increase the take-up of payment by annual direct debit for the garden waste collection in order to reduce processing and chasing costs. This was specifically to reduce the number of cheques being received, as is the most costly method of payment for the council. This case study forms part of our productivity experts resource.

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Islington: managing a cyber attack

In July 2017 the London Borough of Islington was hit by a Distributed Denial of Service (DDos) cyber-attack targeted at the council’s online portal for citizens called ‘My e-account’, a part of the website which allows residents to manage their services and payments through a personal online account.

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Alternative approaches to affordable housing calculation - Teignbridge District Council

This project was undertaken on behalf of a partnership of local authorities led by Teignbridge District Council and including the other Greater Exeter Strategic Partnership authorities.