Case studies

North Tyneside has seen a significant reduction in the teenage pregnancy rate of 74 per cent since 1998. At the heart of North Tyneside Council’s success has been its partnership working which has allowed it to make great strides in creating youth-friendly services.

Although Gedling Borough Council had run resident satisfaction surveys for a number of years, the council decided to strengthen its face-to-face engagement with residents to help teams develop more customer-centred service plans and get a deeper insight into the needs of local people.

School admissions offer days are among the busiest for the council, with almost 3000 calls received on one day in 2016. With only 18 contact centre staff to answer them, Birmingham City Council needed new ways to provide information to parents.

Devolution remains an abstract concept for some, usually recognised as an economic boost, but less frequently, as a democratic win. The GMCA programme must be seen as something done with – not to - the city region’s residents

Family Safeguarding Teams are multi-agency teams that work with child protection and child in need cases. The Family Safeguarding project allows adult specialists and social workers to focus on direct, relationship-based therapeutic work.

Transport for West Midlands are working with a technology provider to investigate ways they can make travelling across the regime in different types of transport a seamless experience.

Staffordshire County Council’s Edge Of Care service targets an innovative package of intensive support to families on the edge of care, in order to change the lives of our most vulnerable families for the better and avoiding the need for costly, statutory intervention.

The Healthy Minds Lincolnshire Service is a partnership to support emotional wellbeing needs of young people, focusing on early intervention, promoting resilience and the prevention of emotional wellbeing concerns escalating to mental health issues.

A new Early Help Family Group Conference (EH FGC) service is now being offered to families where there are developing issues or concerns. The service is at the heart of Sutton’s restorative approach and forms part of Sutton’s early help offer.

Haringey’s Anchor Project is an early intervention that uses attachment and trauma theory to inform practice and support the emotional wellbeing and mental health of children and young people.