Case studies

In 2018, East Suffolk Council took part in a placemaking programme to understand the public perception of Lowestoft and the priorities of businesses, stakeholders, and the community, and to tell the ‘story’ of Lowestoft through identifying the qualities that make the place.

Lowestoft has two Heritage Action Zones. Both schemes are working to secure lasting improvements to the historic environment and help breathe new life into the town’s shopping areas for the benefit of local communities and businesses.

Bury has set up an uptake and inequalities task group, composed of council, NHS, HealthWatch and voluntary sector representatives to make sure vulnerable groups do not get left behind in the vaccine rollout out.

The pandemic brought an urgent need to provide support and assistance to families and individuals struggling with a wide range of issues across Cumbria County Council’s 2,613 square miles. To date, more than 27,000 residents have been supported by the council’s COVID-19 emergency helpline.

This case study is an example of a city wide forum which brings together public sector organisations to tackle race inequality in the city.

How a council sought to make a positive culture change through addressing the issue of inclusive leadership.

The council had previously assessed the leisure management options on the expiry of its leisure contract, and had decided to extend the contract in place for a period of 15 months in order to procure a new contract arrangement. As a result of COVID-19 this position proved unviable, as the council were providing significant financial support to their contractor, and a procurement during the pandemic was not likely to produce a beneficial result. The council therefore reassessed the options available, and as a result Cabinet agreed to transfer the leisure service to a wholly-owned council company called LeisureSK Ltd.

A dynamic and ambitious countywide approach to reduce homelessness and increase the supply and quality of housing for vulnerable people in Essex.

It is critical that people have the right accommodation to meet their needs to ensure sustainable housing solutions.

The aims of the SCDIA Digital Discharge to Assess project were to develop a cloud-based case management system that did not depend on a single IT partner or supplier; allow users (with appropriate permissions) to capture, update, track, and report on data about a person’s journey through the Discharge to Assess process; create a ‘single version of the truth’, with a raft of associated patient benefits and service efficiencies.