Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Safer Cyber – Tackling online harms in Durham

Faced with an increase in online crime and harm across a range of themes including extremism, the Safe Durham Partnership chose to adopt ‘Tackling and Preventing Cyber Enabled Crime’ as one of their six partnership priorities.

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Social Housing Connectivity in Leeds

Leeds has a clear ambition to be a hundred per cent digital, where everyone in the city has the opportunity to get online and to develop digital skills and confidence. To measure progress against this ambition, one of the council’s “20 for 2020 Key Indicators” is the percentage of adults in Leeds who have all five basic digital skills. 

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Tackling smoking cessation in hard to reach groups

Hampshire County Council and the Isle of Wight Council procured an area profile of customers, using it to help increase motivation to stop smoking.

View all Demand management articles

Worthing Borough Council: Public-private partnership with London and Continental Railways

Our 'Public-Private Partnerships: Driving Growth, Building Resilience' good practice guide supports councils to establish more effective public-private partnerships, with case studies of partnerships which have delivered high impact outcomes. An example is Worthing Borough Council and London and Continental Railways, who are in a partnership focused on development and regeneration.

"Community Maker" - building a cohesive community through an arts and culture project in Stoke-on-Trent

Stoke-on-Trent is world-famous for its pottery, and a creative project using clay has helped to build a cohesive community in a newly regenerated part of the city.

#ReduceDomestic Abuse Campaign in Doncaster Metropolitan Borough Council

The #ReduceDomesticAbuse campaign was initiated by Doncaster Youth Council as a result of the UK Youth Parliament Make Your Mark ballot, and also coincided with Doncaster Metropolitan Borough Council’s plans to develop a domestic abuse prevention campaign.

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#Response: Bradford Council’s cultural response to Coronavirus

This is a story of how the Bradford Council thought innovatively to support businesses, culture and communities throughout the pandemic.

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'Experience Barnsley' - a museum and archives discovery centre

Effective community engagement has been key to the success of a new museum which celebrates Barnsley’s past, present and future.

'My Cambridge' - a cultural education partnership

‘My Cambridge’ aims to ensure that every young person growing up in and around Cambridge can benefit from its world-class cultural assets.

'My Council / Report it' digital app

Gloucester City Council developed and implemented a ‘My Council / Report it' App which allows its customers to utilise mobile technology to identify a range of issues (such as flytipping, dog fouling, graffiti, pot holes etc) and to send real-time information, identifying the nature of an issue, its location and status directly to the council.

View all Digitalisation articles