Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Haringey – Maximising employment outcomes for Haringey residents facing health barriers to work

Key to being able to leverage the power of partnerships is to have the ability to jointly influence funding, commissioning and resource.

View allEmployment and skills articles

Haringey improving access to PRS accommodation for young adults

Haringey London Borough Council and Homes for Haringey, commissioned Neil Morland & Co to complete an options appraisal on accommodation options for under 35-year olds with no dependents residing with them. The project was completed during January – March 2018.

Haringey Council: supporting residents' housing needs

Ms Mohamoud is a resident living in the Haringey borough who was looking for support from Haringey Council to move her and her family into more suitable accommodation. Haringey Council moved quickly to ensure Ms Mohamoud and her family were moved into accommodation that suited her and her families needs. This is her story.

Haringey Council

The Council re-negotiated the s106 agreement with the developer in 2011 in order to unlock the development, which had stalled due to the economic downturn.

View allHousing and planning articles

Hard to Treat Housing Retrofit, Intake Suburb, Doncaster Metropolitan Borough Council

Housing retrofit is a highly important and effective programme of work and Doncaster Metropolitan Borough Council (MBC) has been undertaking insulation work over the last two decades in response to government funding.

Handyperson programme: Helping residents live at home longer

The Handyperson programme helps older, disabled and vulnerable people live independently at home for longer.

View all Demand management articles

Hands Face Space

The Lawnmowers is a Gateshead based theatre group formed in 1986 to offer its work in the community. The organisation is run by and for people with learning disabilities.

View allPublic health articles

Handling council tax via a Citizen Access tool

Test Valley Council replaced its existing CRM system with an online Citizen Access tool for council tax, allowing residents to view account details, submit changes of address, apply for or cancel a single person discount, set up a direct debit or sign up for e-billing.

View all Digitalisation articles

Hampshire – financial management for older people

Summary Hampshire County Council sees financial capability as an aspect of wellbeing for older people, who often say "money matters" are among their top concerns. Hampshire is working in partnership to provide information and guidance for older people not intensively using services.

Hampshire Fire and Rescue Service – Fireflash Campaign – connecting with remote employees - public sector communications excellence awards silver winner

Tasked with communicating to a dispersed and largely ‘on call’ workforce, Hampshire Fire and Rescue Service had to find a way to get their messages across quickly and effectively.

View all Communications support articles