Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Healthy Child Programme during COVID-19

Over the last six months these teams have come up with new ways of supporting families during a pandemic. These case studies highlight the vital role that health visiting and school nurse services play in identifying problems early and giving children the best start in life.

Pennine Lancashire Consortium of Local Authorities: Engaging and empowering system leaders to influence health and wellbeing in their communities

Pennine Lancashire has over 250 elected members. During the discovery phase for the trailblazer programme we began to engage with a range of councillors across the footprint. We discovered that whilst many elected members were interested in health and wellbeing, the majority felt as though they were ill-prepared to be able to influence the agenda, specifically around healthy weight within their ward and/or portfolio, and so ‘system leadership’ was identified as a key lever for the programme.

How St Helens Library Service positively impacts on speech, language and communication outcomes for children

St Helens Library Service works in partnership across the Council and beyond to ensure children and young people have a positive start in life, through the provision of quality books and activities that strengthen speech, language and communication.

Reopening East Suffolk's towns

As in many areas of the country, in summer 2020 East Suffolk Council faced the challenge of helping its town centres trade successfully and safely. This case study summarises the approach adopted through a combination of delivering targeted, practical improvements and continuing to boost the capacity of local town partnerships to deliver long-term town centre revitalisation. 

Libraries providing a lifeline: Libraries from Home

Libraries faced an unprecedented demand for their services during lockdown. Libraries Connected estimate that libraries made 5 million additional digital loans and loaned 3.5 million more e-books than usual in this period.

Barnsley Museums: Staying safe and engaged - Barnsley Council

Knowing that residents in lockdown would be facing isolation, loneliness and a lack of opportunity to engage in cultural activities, Barnsley Museums sought to continue their programmes in new and innovative ways.

Digital Bootcamp: Building skills to enable local sporting and activity groups to get more people active

The digital bootcamp supported over 20 organisations to build on their digital marketing and business skills, which in turn helped them to connect to their members and communities, develop their digital business and access guidance and funding.

Virtual Windrush Generations Festival - Hackney Council

“We have set about establishing a resilient relationship between council and sector, one built on understanding, respect and dialogue. We are able to respond to change, adversity and opportunity with confidence."

Slung Low and Social Care Referrals: No one in Holbeck and Beeston goes hungry

"Slung Low responded rapidly to the crisis facing the local community. They provided a vital lifeline to residents of Holbeck and Beeston."

Magna Vitae: Maintaining connections through community projects Local authority: East Lindsey District Council

The projects aim to support residents of East Lindsey who may be experiencing isolation, living in poor health or living with dementia. During lockdown the Trust had to find new ways to continue these projects and ensure some of the district’s most vulnerable residents were supported through the pandemic.