Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Camden: inspiring transitional care for young people

Camden has developed Minding the Gap, delivered by a partnership between the council, the CCG and the voluntary sector, to improve the mental health of young people aged 16-24.

Oxfordshire: voluntary and community sector response to transition

Response are the largest third sector provider of mental health and wellbeing services tailored to young people in Oxfordshire. In partnership with six voluntary and community sector providers, Response came together to develop the Mental Wealth Academy.

East Sussex: fighting mental health stigma at the front door

East Sussex County Council consists of coastal areas with multiple deprivations (despite the county overall being relatively affluent) and there is also fluctuation in the demand for mental health services.

Portsmouth: a needs-led city for children and young people

Portsmouth has developed a Social Emotional Mental Health (SEMH) Strategy for Children and Young People 0-25 for 2020-2023, as part of a set of strategies which make up the Children's Trust Plan.

Salford: place-based centres with easy access for young people and their families

The Integrated Community Response (ICR) service is one such example, where Salford Council is working closely with 42nd Street, CAMHS and Salford Mind.

Sefton: responding to transitions through early intervention

In the past two years, Sefton Council, the two CCGs and Alder Hey Children’s NHS Foundation Trust have been working collaboratively to develop early intervention services across Sefton that young people have access to before reaching a ‘breaking point’ in their mental health.

Lambeth: alliance working to improve transitions for young people

The Children and Young People Alliance is taking a holistic view in reconfiguring service delivery, providing support to children almost from the moment they are born and as young people up to the age of 25.

Reopening the Royal Borough of Kensington and Chelsea with the 'Summer of Love' campaign

Holly Garner and Parveen Devi, communications officers from the Royal Borough of Kensington and Chelsea, share their innovative approach to getting people back to the high street, and boosting the local economy, as part of the post-pandemic recovery.

Communications support

Royal Borough of Windsor and Maidenhead’s ‘Rediscover your royal borough’ campaign

Not sounding like a council, and user-generated content, were the hallmarks of this successful campaign. Louisa Dean, head of communications at the Royal Borough of Windsor & Maidenhead, explains how the council encouraged people to return to local high streets and attractions to support the post-pandemic economy.

Communications support

Getting people talking about menopause

Kirklees Council (KC) prioritises inclusion and the health and wellbeing of their people. With a high proportion of females in the workforce and almost half of those females being of average menopausal age, they recognised the impact that menopause can have on both individuals and the organisation. KC started work in 2018 to create a more supportive and inclusive environment for colleagues approaching or experiencing menopause.

Workforce