Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Hackney Borough Council: An inclusive approach to employment

An inclusive approach is integral to employment support within Hackney Borough Council. The design of programmes and opportunities are focused on engaging and supporting hard-to-reach groups in the area, including care leavers, young people with disabilities and young black males.

Hampshire County Council: Hampshire Virtual College

Inclusion is at the heart of Hampshire County Council’s strategies and planning, with recognition of the need to bolster support for those hard-to-reach groups with lower level skills. Hampshire Virtual College aims to ensure that young people have access to high quality, post 16 education, employment and training.

Kirklees Council: Support for the universal offer group

Following the disbanding of Connexions as a national service in 2012, Kirklees Council continued to make significant local investments in Careers Education, Information, Advice and Guidance (CEIAG), NEET prevention activities and post-16 tracking. With the exception of York, Kirklees and Calderdale have the lowest combined NEET and not known rates in the Yorkshire and Humber region.

Gloucestershire County Council: Improving councillor personal safety through training and development

In response to recent high-profile violence and aggression incidents towards publicly elected officials, Gloucestershire County Council reviewed and redesigned the personal safety approach, training and development offered to local councillors.

Eastleigh Borough Council: Independent network supporting councillor safety

This case study demonstrates how a team of independent councillors replicated the support offered by more traditional party structures to create a safer environment for local independent councillors.

Cardiff Council: Councillor safety - lone working devices

Cardiff Council reviewed the relevant safety arrangements and implemented a new system to improve support to councillors during their council business.

Leeds City Council: Councillor Safety Champions

At Leeds City Council, the Deputy Leader has taken on the role of 'Councillor Safety Champion' to ensure that councillor safety remains at the top of the agenda.

Leeds City Council: Venue risk assessments to support councillor safety

It is important that councillors feel equipped to manage occasionally aggressive encounters with residents, including taking preventative steps to limit the risk of serious consequences. Leeds City Council helped councillors risk assess venues to ensure that they were safe and find appropriate alternatives if necessary.

Little Troopers: cross-agency partnership to support young, vulnerable families in Swindon

Little Troopers is a cross-agency partnership between Swindon Libraries and Information Service, Family Nurse Partnership, Housing, and Care Leavers teams to support young, vulnerable families. The open, drop-in group is for parents up to 25 years, with the average age around 20, and their children up to age three.