Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Cumbria County Council: Reaching and supporting the most vulnerable during the COVID-19 pandemic

The pandemic brought an urgent need to provide support and assistance to families and individuals struggling with a wide range of issues across Cumbria County Council’s 2,613 square miles. To date, more than 27,000 residents have been supported by the council’s COVID-19 emergency helpline.

Bury council: Making sure vulnerable groups are not left behind

Bury has set up an uptake and inequalities task group, composed of council, NHS, HealthWatch and voluntary sector representatives to make sure vulnerable groups do not get left behind in the vaccine rollout out.

Rough Sleeping and the Winter that Was

Birmingham City Council’s preventative and collaborative approach meant that when the government launched the ‘Everyone In’ initiative in March last year we were in a better place than most to respond to the pandemic.

Stockton Waterfront Development

Stockton town centre is modern, successful and vibrant with impressive public spaces on a High Street with a rich heritage and a niche retail offer.

Telling the story of Lowestoft

In 2018, East Suffolk Council took part in a placemaking programme to understand the public perception of Lowestoft and the priorities of businesses, stakeholders, and the community, and to tell the ‘story’ of Lowestoft through identifying the qualities that make the place.

Heritage led regeneration

Like many other towns across the UK, Lowestoft has experienced decline in recent years and areas of the town, such as the historic High Street, were in need of reinvigorating to help them to thrive and reach their full potential.

Using behavioural science to support communications campaigns in North Yorkshire

North Yorkshire County Council worked with the Behavioural Insights Team to apply behavioural science to their communications campaigns during the coronavirus crisis.

Park Active for Colchester

Post-COVID 19 lockdown, Colchester Borough Council faced reduced use of its long-stay car parks and pressure for increased pedestrian and cycle access to the town centre. The solution was to enable a Park Active site for Colchester to encourage motorists to park in peripheral car parks more often and actively complete their journeys by walking or cycling.  The approach is part of a national pilot programme being led by the BPA and supported by the UK Government.

Wigan council: We used flu jab to trial-run covid clinics

There are four local vaccination centres in the Wigan borough. Two are run from leisure centres, one from a community centre and the fourth at a conference centre. A local pharmacy has also recently started providing vaccinations recently.

Cheshire West and Chester Council: Partnership working

Cheshire West and Chester Council (CWaC) have been providing ongoing support for the pre-planning of Primary Care Network (PCN) sites and the roll-out of all COVID-19 vaccination sites across the borough.