Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

Filter by topics
- All -
Filter by support type
- All -
Your search returned 1727 results

Chelmsford City Council – supporting the needs of victims and survivors locally

Chelmsford City Council implemented a local support hub for domestic abuse which co-located community safety, public protection, business compliance and housing with greater integration into public health and the local police.

Northumberland County Council – A reflection on their journey towards improving the use of data at a multi-agency level

In 2018, Northumberland County Council identified significant gaps in their multi-agency approach to tackling Domestic Abuse and Sexual Violence (DAandSV).

Warwickshire County Council – Running an ambitious communications campaign to raise awareness on domestic abuse, and tackle under-reporting

In response to the COVID-19 lockdown restrictions, the Violence Against Women and Girls (VAWG) board in Warwickshire sought to review and understand the emerging needs of victims and survivors to prioritise resources and determine their strategic focus.

Brighton and Hove City Council – Creating inclusive and accessible services to support all victims and survivors

Brighton and Hove City Council have a diverse community with varying needs and have long valued engaging with victims and survivors to inform their domestic abuse service provision. In 2019/20, they wanted to ensure that their future local service provision would be truly inclusive of all victims and survivors.

Norfolk County Council – A network of 2,000 domestic abuse change champions, “eyes and ears of the community”, to identify and support people experiencing domestic abuse as early as possible

Parental domestic abuse was a prominent feature in approximately one third of families who had a social work assessment. Norfolk recognised that early identification was key to reducing the number of safeguarding concerns and children going into care or receiving child protection plans.

Barking and Dagenham Council – Giving victims and survivors control over where they live

In 2019, Barking and Dagenham set up the ‘Barking and Dagenham Domestic Abuse Commission’ (BDDAC) to examine the attitudes in the local community around domestic abuse, review the council’s service provision in response to domestic abuse and create a blueprint for other local authorities to follow.

Pan-Cheshire – Tackling perpetrators of domestic abuse across Cheshire

The Office of the Police and Crime Commissioner (OPCC) and My Cheshire Without Abuse (My CWA) wanted to improve domestic abuse services across Cheshire with an emphasis on challenging perpetrators.

Homes for Haringey – Making our housing operatives the eyes and ears for identifying domestic abuse

Since 2016, HFH have provided the council’s domestic abuse and homelessness services, recognising the interconnectedness of domestic abuse and homelessness. Providing a safe and secure place to live free of the perpetrator is often a vital first step to providing support to victims and survivors escaping domestic abuse.

Derbyshire autism information and advice service

Commissioned by the council, the Derbyshire Autism Information and Advice Service is delivered by Citizens Advice Mid Mercia to offer free information and advice for Derbyshire’s community of people with autism and their families or carers.

Manchester City Council – Safe and Together

In 2017 Manchester set out to shift the culture and practice of children’s social care to become more domestic abuse informed and enable practitioners to have greater confidence in challenging the perpetrator and holding them to account.