Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Waltham Forest Stay Safe Champions

Waltham Forest has been hit hard by the COVID-19 pandemic. To help slow down the local rise in cases, the council launched a Stay Safe Champions scheme. First out on the streets, and now online, council officers and local volunteers have been directly engaging with residents, with the goal of informing, reassuring and supporting them. In parallel, our Play Safe Champions have been out on popular playgrounds to make sure children can safely access outdoor spaces and exercise.

Kirklees Council

In 2017, Kirklees Council and the National Citizen Service (NCS) Trust entered into an initial 12-month partnership. They developed a partnership agreement, working to an action plan which would pilot joint ways of working, building on the work that NCS was already doing in Kirklees.

Safely managing COVID-19: using insight in Greater Manchester

Whilst COVID-19 is having significant impacts on the lives of residents and the city region of Greater Manchester as a whole, we know that the nature and extent of these impacts are not being evenly experienced across the population. National research into these issues exists but lacks the level of detail authorities in Greater Manchester knew they needed to identify those affected most, the issues they face, the support they need, and do determine how best communications and support should be targeted.

MindMate – Leeds

Young people have been encouraged to express their thoughts, feelings and experiences on topics relating to mental health via the MindMate blog.

Learning to manage worries - Sefton Council

The school nurse team in Sefton helped children spot the signs of worry, and how to build resilience.

Emissions-based parking permits

The council is moving from a resident parking permit structure with seven price bands to one which is more directly related to the CO2 emissions of the vehicle.

Walk and talk - Northamptonshire

The challenge of the pandemic and lockdown restrictions have led to an innovative approach to children’s mental health from school nurses in Northamptonshire.

Surrey County Council: Crowdsourcing ideas to get started

SCC focused on demonstrating its commitment and starting a conversation with residents on how to achieve its ambitious goals.

COVID-19 Vaccination: Increasing Uptake

Dr Michelle Constable, Head of the Behaviour Change Unit at Hertfordshire County Council, outlines their approach to countering vaccine hesitancy.

How private and public sectors can work together for the benefit of the wider community and its economy

How a private-sector approach by Coventry City Council transformed the financial performance of Coombe Country Park for not only the benefit of its users, but the wider community too.