Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Wakefield: Roving vaccination team to work with marginalised groups

In Wakefield the council and local NHS have set up a roving vaccination team to work with communities at risk of low uptake.

Gateshead: How to engage asylum seekers and refugees

Gateshead Council partnered with a range of voluntary sector organisations to encourage asylum seekers and refugees to come forward for a COVID-19 vaccine. 

Newcastle: Tackling low uptake in men through the power of football

To help tackle the low vaccine uptake in Newcastle's working age men, Newcastle City Council and the local NHS worked closely with the city’s football club to help increase vaccination rates.

Sandwell: Ensuring good uptake in black and ethnic minority groups

To ensure good uptake in black and ethnic minority communities, the council has worked closely with its communities, training local people to become vaccine advocates and running mobile pop-up clinics.

Leeds: Providing a women-only COVID-19 vaccine offer

A women-only vaccination clinic was set up in a local area in Leeds experiencing lower vaccine uptake rates in order to provide a safe space for women to access the vaccine.

Calderdale: 'We worked hand-in-hand with schools during autumn surge'

At the start of the pandemic, Calderdale Council’s public health team recognised the importance of supporting schools. They set up a helpline for schools so they could get in touch with public health specialists for advice.

Cumbria: How we pulled together to deliver flu and COVID-19 vaccines in schools

Cumbria organised the flu and COVID-19 jabs as two separate schemes resulting in nurses on the school immunisation service focussing on the nasal flu delivery, while the clinical leads working to deliver the COVID-19 vaccination campaign. 

Kirklees: 'Phenomenal' collaboration ensured smooth rollout

A partnership between the council, school immunisation service, local NHS and community pharmacy ensured a smooth and quick rollout of vaccination to children and young people in the West Yorkshire borough of Kirklees.

South Cambridgeshire District Council: Visit South Cambs website

South Cambridgeshire District Council formed the Business Support and Development team in summer 2020 to provide essential services and impact economic growth across the district. One of their first tasks was to assist in the distribution of government grants throughout the pandemic. The focus progressed to how the council could further help businesses as we emerged from the pandemic, which led to the development and launch of the Visit South Cambs website.

Basildon Advice Store

The Basildon Advice Store opened in 2019 and is run by Basildon Council. Residents may walk in and use it to access employment-related skills from a range of local providers.