Case studies

How can councillors help to position the arts, culture and heritage within their council’s priorities? Councillor Ross Willmott of Leicester City Council shares his thoughts.

How can councillors help to position the arts, culture and heritage within their council’s priorities? Councillor Mike Hill of Kent County Council shares his thoughts.

How can councillors help to position the arts, culture and heritage within their council’s priorities? Councillor Sonja Crisp of City of York Council shares her thoughts.

A dedicated commercial team within Liverpool City Council’s cultural service has generated more than £6 million in cash and in-kind support in four years.

This is the second case study in One Public Estate's 'Unlocking the value in public sector assets', published in 2017.

Region: North West, West Midlands Theme: Health and Social Care (in OPE), Regeneration The challenge The Lancashire OPE Partnership is faced with the challenge of providing better services against a background of public and health sector reform, whilst improving the satisfaction of their growing communities.

Region: North West, West Midlands Theme: Integrated Public Services

Region: Central Theme: Regeneration, Integrated Public Services, Housing (in OPE)

However, the partners recognised that modern design approaches and technologies offered them new opportunities to give customers a much better digital experience while reducing costs.

Partners East Dorset and Christchurch Councils identified licensing as an area of high demand and volume, with the majority of the process being handled offline. The current processes took up a considerable amount of customer time and effort, while officers were involved in re-keying data and reconciling payments. This case study forms part of our digital experts resource.