Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Social Housing Connectivity in Leeds

Leeds has a clear ambition to be a hundred per cent digital, where everyone in the city has the opportunity to get online and to develop digital skills and confidence. To measure progress against this ambition, one of the council’s “20 for 2020 Key Indicators” is the percentage of adults in Leeds who have all five basic digital skills. 

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Newham Council: Improving residential access and support to homelessness services - the Discovery and Alpha phases

A first step in delivering improved services to 330,000+ residents.

View allHomelessness articles

Using libraries to promote healthy living

​​​​​​​Norfolk County Council is using its libraries to promote healthy living and target some of the most pressing health priorities for the local population.

Creating a culturally attractive city to live in, work in and enjoy

Coventry City Council has set out its commitment to arts and culture in a new 10-year cultural strategy.

Using physical activity to help people with arthritis

Nearly three-quarters of people with osteoarthritis report some form of constant pain, which in itself reduces quality of life.

Developing opportunities for young people with disabilities

Bristol Plays Music, the city’s music education hub, is developing a range of opportunities for young people with special educational needs and disabilities.

Create Gloucestershire: making arts ‘everyday’ for local people

Create Gloucestershire is a consortium of arts and cultural organisations and individuals working together to make arts ‘everyday’ for local people.

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National Cross Council Revenue Group

With the budgetary pressures of recent years the drive to generate revenue and commercialise council operations has become ever more pressing.

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East Sussex County Council – engaging new councillors

With a number of new frontline councillors taking office after the county elections, East Sussex wanted to find a way to engage them in their new roles while explaining local government structure.

View all Communications support articles

Manchester City Council – The Arcadia Library and Leisure Centre

The Arcadia Library and Leisure Centre opened in February 2016 – a new-build, combined facility in Levenshulme, which cost £9.1 million.