Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Swindon council: ‘We’ve used our iconic steam museum to vaccinate’

The council-owned railway museum, Steam, has been turned into a mass vaccination centre for the town.

Hertfordshire comms and engagement approach to surge testing

On Wednesday 10th February, Hertfordshire County Council and other local agencies completed their ‘surge testing’ pilot in the EN10 area of Broxbourne for the new South African variant of COVID-19.

Communications support

Dealing with empty shops: Basildon Council

Basildon Council have formally adopted a Town Centre Regeneration Strategy which sets out plans for the future of the new town’s retail core.

Buy Local - North Yorkshire County Council

Buy Local is a new local business directory developed to be easy to register on and use for businesses and customers alike.

Construction Skills Fund - Hampshire County Council

In 2019-20, Hampshire County Council’s Construction Skills Fund project trained over 1000 people in one year, and used its Employment and Skills Plans to get people into work with best social value for Hampshire residents.

Hampshire Employment and Skills Hub

COVID-19 is proving to disproportionately affect 16-24 year olds who will find it tough to compete in a crowded job market against the newly unemployed with more experience and relevant skills.

Green Economic Recovery - Lewes District Council

The corporate plan, ‘Reimagining Lewes District’, set out the council’s ambitions to achieve net carbon zero whilst continuing to embed community wealth building principles within the district.  This case study sets out how it has started to deliver this, within the challenges of the pandemic.

Winter Windows - Lancashire County Council

Artistic creations

Lancashire County Council – Think Positive, Be Positive

Children and young people aged 7 to 18 can access an online platform that provides different positive challenges for young people to do, raising awareness of mental health and wellbeing through imagining, reading and creating.

Waltham Forest: COVID-19 research and engagement - Recovery Citizen’s Panel

Research and engagement is at the heart of our COVID-19 response and our Recovery Citizens Panel is one of the best examples of our approach. Representative of the diversity of our borough, it was formed to rapidly turn around insight to drive our strategic decision-making processes.