Case studies

The project was established to create an internal commercial thinking training programme to demonstrate how commercial skills might be utilised to review and develop a range of council services.

Faced with a need to save money and generate new income, Reigate and Banstead Borough Council set out to see if changing people’s parking habits could help contribute to the council’s ambitious financial targets.

December is traditionally the fire service’s busiest month for house fires, and many of those involve chip pans.

How Buckinghamshire County Council’s communications and public health teams worked together to promote the health and wellbeing activities available in the local area and support residents to lead healthier, more active lives.

Highlighting the dangers of child sexual exploitation (CSE) is an important priority for councils and their partners throughout the country.

With research showing that girls between 16 and 24 are at the highest risk of domestic abuse, Enfield Council developed an emotive and educational campaign to help young women to recognise the signs and seek help. Head of Communications David Greely explains what they did.

With incidents of poor parking and driving impacting on the ease with which fire crews could respond to 999 calls Hampshire Fire and Rescue Service decided to take decisive action.

Faced with the challenge of recruiting more on call firefighters, Hertfordshire County Council tapped into the excitement of the Premier League’s transfer deadline day to reach their audience and attract new talent. Communications Officer Grace Fordham explains what they did.

The Dorset Councils Partnership needed to ensure that they were not only gaining best value from current commercial and income activities but investigating and investing into future possibilities and opportunities.

By using behavioural insights, Croydon Council increased the number of tenants repaying overpaid Housing Benefit as well as the overall amount repaid.