Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
Filter by topics
Filter by support type
Your search returned 2568 results

Preston: The benefits of a ‘housing first’ approach to reduce rough sleeping

A voluntary sector group which provides services for rough sleepers in Preston has set up a “Housing First” approach, giving clients a guarantee of accommodation which then allows them to address health and social issues they have.

View allHomelessness articles

Sefton: Outreach drug and alcohol support for rough sleepers

A nurse prescriber from the drug and alcohol service has started doing outreach work with the homeless support team. The work has focused on one particular town centre in the district after concerns were raised about a core group of rough sleepers who were not engaged with treatment.

View allHomelessness articles

Tower Hamlets: Outreach psychotherapy for rough sleepers

The council has taken on a psychotherapist to go out on to the streets and work alongside the borough’s outreach team, helping to turn around the lives of rough sleepers.

View allHomelessness articles

Westminster: Psychological in-reach support into hostels

Rough sleepers are offered one-to-one psychological help in the London borough under an initiative that has also seen frontline professionals given training in supporting their clients.

View allHomelessness articles

Work Local: The Solent Jobs Programme

Work Local is the Local Government Association (LGA)’s positive vision for an integrated and devolved employment and skills service – bringing together information, advice and guidance alongside the delivery of employment, skills, apprenticeships and wider support for individuals and employers. This case study highlights how Portsmouth City Council and Southampton City Council worked together to implement a similar approach.

View allEmployment and skills articles

Birmingham City Council: Fraud and error - continuous monitoring and detection

This project looked to build upon the success of the council’s internal data matching by developing analytical tests that can run against all of the council’s systems to detect potentially erroneous or suspicious transactions.

London Borough of Croydon: Tackling health tourism and those with no recourse to public funds fraud

The estimated cost of health tourism to the NHS is considerable in both financial and clinical terms. The bid sought to bring together local authority and NHS local fraud partners to share data and identify cases for fraud investigation and debt recovery.

Durham County Council: Procurement Fraud Partnership Pilot

Procurement fraud is regularly reported to be the single largest area of financial loss to local government. It is vulnerable because there are multiple ways to commit fraud and is also vulnerable to being exploited by Organised Crime Groups (OCGs).

London Borough of Ealing: Council Tax Single Person Discount

The London Borough of Ealing commenced work to further enhance the proven functionality of ‘SNAP’ software to deliver the agreed savings for Ealing and the joint partners.

View allWelfare reform articles

Erewash Borough Council: Derbyshire Joint Fraud Initiative

The consortium formulated the bid intended to enable fraud investigation capacity to be retained by councils following the introduction of the Single Fraud Investigation Service (SFIS) by the Department of Work and Pensions (DWP).