Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Broxtowe Borough Council: Creating new commercial units to support SMEs

Broxtowe Borough Council are supporting small and medium sized enterprises (SMEs) in the borough by developing new commercial units to boost inward investment and create new jobs. The council was successful in bidding for funding from the D2N2 Local Enterprise Partnership (LEP) to develop these units in response to audits that were carried out by the council to understand the needs of SMEs in the borough.

Understanding the cost of economic inactivity for young people

Agencia were commissioned through the LGA's Economic Growth Advisers programme to support Hull City Council in understanding the challenges faced by young people together with the cost of economic inactivity.

Reducing littering in the New Forest – a behavioural insights project

New Forest District Council commissioned social research agency Social Engine to work with them to develop a new approach to tackle littering in the New Forest. By displaying novel communications on advertising trailers at three sites, and dispensing rubbish bags, the intervention reduced litter by 10.8 tonnes (29 per cent) in one month and saved an estimated £10,000 in waste collection costs.

Forest of Dean: Building bridges between the community, businesses and local government for sustainable growth

Founded by the Forest of Dean District Council in 2018, the Forest Economic Partnership (FEP) is an award-winning voluntary community partnership with the vision of making the Forest of Dean a vibrant and thriving place to live, work, study and do business. Membership is open to anyone who lives, works, plays or studies in the Forest of Dean District or is interested in participating in FEP’s activities. FEP’s mission is to deliver a thriving economy in the Forest of Dean District by connecting businesses, councils, people, ideas and resources.

Charnwood: Dedicated teams to support retail and hospitality business

Charnwood Borough Council set up a dedicated business compliance team at the start of the pandemic to support retail businesses and hospitality venues.

Lancaster: COVID-19 safe award helped businesses and reassured public

Lancaster City Council set up a COVID-19 Safe Award for local shops, restaurants and pubs to act as a guide to the public that the businesses were adhering to the local guidance.

Gateshead: Proactively supporting businesses from fish and chip shops to circuses

Gateshead set up a COVID-19 business compliance team to ensure restrictions and safety guidelines were adhered to and helped local businesses cope with change.

Sussex: Ensuring smooth coordination in a two-tier area

As soon as COVID-19 hit, a pan-Sussex enforcement cell was set up which included the police, Brighton and Hove City Council, the two county councils and the network of district and borough councils.  

Rushmoor: 'We looked after our unsung heroes - our food businesses'

The environmental health team at Rushmoor Borough Council made it their priority to support local shop owners and kept them up to date with the ever changing guidance and went the extra mile to deliver lateral flow tests.

Warrington: Working side-by-side with public health

At Warrington Borough Council a joint environmental and public health team was quickly set up to help businesses to adopt COVID-19 secure working practices and to deal with any outbreaks.