Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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WV active (Wolverhampton City Council)

An MJ award-winning initiative in the City of Wolverhampton to keep leisure centres in house but run on a more commercial footing

Wrexham County Borough Council – customer-focused communications – using technology to support our residents

As part of wider efforts to improve frontline services for customers, Wrexham’s County Borough Council’s customer service and digital teams worked together to tackle the challenge of helping local people remember their bin collection days. Digital projects officer Huw Ap Dewi explains how collaboration and technology helped make a difference for local people.

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Working with young fathers

In Salford and Gateshead, projects have been run to support young fathers and help them deal with the challenges they face. This case study is an example of the work that councils are doing to support young parents.

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Working with survivors of domestic violence on the award-winning campaign 'Love is Not Abuse' – Wigan Council

Wigan Council worked closely with survivors of domestic abuse to drive a step change in the borough’s response to this complex social problem. This included an award-winning media and engagement campaign, 'Love is Not Abuse', which challenged widespread assumptions about what constitutes domestic abuse and the most effective ways to communicate with victims.

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Working with housing association 'Bolton at Home' to reduce unemployment and deprivation – Bolton Council

Seeking to identify ways to close gaps of employment, deprivation and engagement in one of Bolton’s most deprived areas, Bolton Council provided funding and significant freedom of action to a housing association, as the best-embedded organisation within the community, to experiment with innovative forms of community engagement where traditional approaches had failed.

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Working with business to improve the health of our communities

This resource describes how public health in a number of councils has started to use the opportunities of a local government setting to improve health and wellbeing.

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Workforce: Local government mutual spinouts

Central Government is promoting the role of staff-led mutuals in the delivery of public services.

Work Local: The Solent Jobs Programme

Work Local is the Local Government Association (LGA)’s positive vision for an integrated and devolved employment and skills service – bringing together information, advice and guidance alongside the delivery of employment, skills, apprenticeships and wider support for individuals and employers. This case study highlights how Portsmouth City Council and Southampton City Council worked together to implement a similar approach.

View allEmployment and skills articles

Work Local: Councils’ role in the employment and skills landscape in the UK

In England, the current skills and employment system consists of at least 49 national employment and skills related schemes or services managed by nine Whitehall departments. No single organisation is responsible for coordinating this activity locally. However, with adequate resources local government can deliver. Our local government partners across the UK are already on a path to achieving this.

View allEmployment and skills articles