Local Government Association

We are the national voice of local government, working with councils to support, promote and improve

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Darlington: using pies and pints to harness the power of community action

Rather than accepting that fewer financial resources mean poorer services, Darlington has shown that with the right approach, residents can be engaged in a way which not only helps maintain service levels but brings the community together.

Case Study

Darlington: using pies and pints to harness the power of community action

Teignbridge: creating Garden Communities using digital engagement

Two neighbourhoods of Teignbridge District Council were awarded Garden Community Status in 2019. Residents were offered the opportunity to be part of the plans to build vibrant, green neighbourhoods but the pandemic disrupted face-to-face engagement. Determined to involve local people in the project, the council pioneered a set of digital initiatives, the success of which has given Teignbridge Council the confidence to explore other ways to increase resident participation.

Case Study

Teignbridge: creating Garden Communities using digital engagement

Must Know: Long COVID - What is the role of local government?

Data from the Office for National Statistics has suggested 3 to 12 per cent of adults infected with coronavirus have symptoms 12 weeks after an initial infection. Our Must Know explains how councils are working to provide support.

Must Know: Long COVID - What is the role of local government?

London Borough of Barking and Dagenham: Using data and behavioural science to proactively support residents in debt

The London Borough of Barking and Dagenham made proactive calls to residents at summons stage for council tax arrears to see if they could set up a payment plan or needed support in February 2021. This increased the numbers of payment plans set up and residents appreciated the approach. 

London Borough of Barking and Dagenham: Using data and behavioural science to proactively support residents in debt

Wales: Trauma and ACE informed assessments

The Cwm Taf Youth Offending Service has embedded a Trauma and ACEs informed approach to working with children. It has an established prevention team that receives referrals from a number of agencies and services, including self referrals, for children aged 8-17 years. They take a developmental and relationship-based approach, responding to the needs of each individual child and family.

Wales: Trauma and ACE informed assessments